Community Spotlight
Where Local Experts Shape Exceptional Care
Each quarter, we welcome trusted professionals from our community to share their expertise—enhancing the way we care for our clients at home.
Egan At Home
Shines the Spotlight on:
Carolyn Olson, CDP
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Senior Executive Placement Specialist
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Certified Dementia Practitioner®
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Independent Dementia Consultant & Trainer
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Senior Care Authority® | Greater New Orleans Region
About
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Carolyn Olson is a respected leader in senior care, bringing compassion, expertise, and deep industry knowledge to families and professionals navigating the complexities of aging, dementia, and Alzheimer’s disease.
As a Certified Dementia Practitioner® (CDP) and Independent Dementia Consultant and Trainer, Carolyn is widely recognized for her ability to educate, guide, and empower caregivers, families, and professionals with practical strategies rooted in dignity, understanding, and person-centered care. Her work focuses on improving quality of life for individuals living with dementia and Alzheimer’s while supporting those who care for them.
In her role as a Senior Executive Placement Specialist with Senior Care Authority®, Carolyn helps families make informed, confident decisions during some of life’s most challenging transitions. She is known for her calm presence, thoughtful approach, and unwavering commitment to advocacy—ensuring every individual is treated with respect, patience, and compassion.
Carolyn’s education style blends clinical insight with real-world application. She is passionate about translating complex dementia concepts into clear, approachable guidance that caregivers and professionals can immediately use. Her presentations emphasize empathy, communication, behavior understanding, and meaningful engagement—hallmarks of truly exceptional dementia care.
With extensive experience serving the Greater New Orleans region, Carolyn Olson is a trusted voice in dementia and Alzheimer’s education, offering both expertise and heart in every interaction.
What We Learned...
Our team received advanced training on brain changes associated with dementia, gaining a deeper understanding of what these changes are, how they impact our clients, and how to respond with confidence and compassion.
The session focused on:
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Understanding how cognitive changes affect thinking, reasoning, and the ability to process information
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Recognizing common behaviors and the underlying causes behind them
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Applying effective redirection techniques to reduce distress and promote calm
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Utilizing Positive Approach to Care (PAC) and Positive Physical Approach (PPA) methods to build trust and connection
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Practicing Hand-Over-Hand (HUH) techniques to safely guide and support clients with daily tasks
Through this training, our caregivers strengthened their ability to meet each client where they are—both cognitively and emotionally—while maintaining dignity, comfort, and safety.
Our team received advanced training on brain changes associated with dementia, gaining a deeper understanding of what these changes are, how they impact our clients, and how to respond with confidence and compassion.
The session focused on:
-
Understanding how cognitive changes affect thinking, reasoning, and the ability to process information
-
Recognizing common behaviors and the underlying causes behind them
-
Applying effective redirection techniques to reduce distress and promote calm
-
Utilizing Positive Approach to Care (PAC) and Positive Physical Approach (PPA) methods to build trust and connection
-
Practicing Hand-Over-Hand (HUH) techniques to safely guide and support clients with daily tasks
Through this training, our caregivers strengthened their ability to meet each client where they are—both cognitively and emotionally—while maintaining dignity, comfort, and safety.
Why This Matters...
At Egan At Home, we believe exceptional dementia care goes beyond assistance—it requires understanding, patience, and specialized skill.
Cognitive changes can significantly impact how a person communicates, processes information, and interacts with the world around them. Without proper training, these changes can lead to confusion, frustration, and increased anxiety for both the client and their family.
By equipping our caregivers with advanced techniques and a deeper understanding of brain changes, we are able to:
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Reduce agitation and prevent unnecessary distress
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Improve communication and meaningful engagement
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Support independence for as long as possible
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Create a calm, structured, and reassuring environment
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Deliver a higher standard of personalized, dignified care
This commitment to ongoing education ensures that our caregivers are not only compassionate—but also highly trained professionals capable of delivering elevated, concierge-level care to every client we serve.
Want to Partner with Us?
We would love to have you teach a class!
Call 504-834-9996
